Current FCC students have two options for online tutoring:
What's the difference?
FCC Online Academic Coaching/Tutoring: Meet with friendly FCC staff who will help with course content AND share study skills advice that can lead to success. Sessions are by appointment and are conducted via Zoom.
ThinkingStorm: Students connect to ThinkingStorm Online Tutoring to better understand specific course content in many subjects. Tutoring sessions are conducted over chat and are available 24/7. Sessions may be drop-in or by appointment, depending on subject.
Meet with an FCC Online Academic Coach/Tutor
Current FCC students can schedule an appointment with a friendly FCC learning assistant/tutor or academic coach for free, personalized help with their courses. Sessions are conducted by appointment, over Zoom. Our team specializes in helping first year students succeed and thrive:
Current students can schedule 1 online tutoring session per course, per calendar day. No same day appointments.
Students enrolled in introductory general education courses have first priority. Appointment availability is limited.
For step-by-step instructions on how to book, join, or cancel an appointment click here.
In-House Writing Center: Upload a document and receive e-mailed feedback on organization, thesis, grammar, formatting, and more. Papers are reviewed by FCC tutors and returned within 48 hours, excluding Sundays and holidays. Instructions for paper submission can be found here.
Login to Blackboard
You will receive an email confirming your appointment.
Login to Blackboard
Login to Blackboard
Click “Join Now” on the Join ASL or Spanish Group Session (4th option down NOT the second option which is only for individual sessions not ASL).
Login to Blackboard
If you have set a session with an FCC Learning Assistant and require a sign language interpreter,
email Interpreting@frederick.edu.
Sign language interpreters will not be automatically provided without a request for services.
As ThinkingStorm is a third-party service provider, FCC doesn't have access to their software or sessions. Students requiring an interpreter will need to contact ThinkingStorm (877-899-5996 or care@thinkingstorm.com) to request an interpreter or they can use the chat feature provided for these sessions.
If you have any difficulties getting into your session, check out our Troubleshooting FAQ. You can also contact ThinkingStorm Customer Support Monday-Friday from 10 AM-6 PM EST at (877)-889-5996 or 24/7 via chat.
During business hours, you can also call the front desk of the Learning Commons: 301.846.2444
In this new system, it is your responsibility to provide your instructor with your email confirmations of your sessions if you need to for points or as a requirement. This will be sent to your official FCC email address. The information will also be uploaded to Navigate in the next few business days.
Before your tutoring session:
During your tutoring session:
After your tutoring session:
Can’t find FCC tutoring to fit your schedule?
ThinkingStorm® Online Tutoring via Blackboard: Current students are allotted 15 total hours of tutoring per semester. This national company conducts sessions over chat on-demand 24/7, or by appointment, depending on the subject.
Appointments are not required for drop-in tutoring subjects, which are available 24 hours a day, 7 days a week.
To get connected, sign into Blackboard and go to (any) course. On the left-hand menu within your course, there is an option for "Online Tutoring." Click it, and on the next page, click "Start Now" on the right side of the page under "Thinkingstorm." Depending on your subject, select "Drop-in Tutoring" (for math, science, statistics) or "Reserve an Appointment" (for writing, business/accounting, Spanish, and computing). Select the appropriate options in the drop-down menus.
As ThinkingStorm is a third-party service provider, FCC doesn't have access to their software or sessions. Students requiring an interpreter will need to contact ThinkingStorm (877-899-5996 or care@thinkingstorm.com) to request an interpreter or they can use the chat feature provided for these sessions.
Want to know more? Check out these short how-to videos:
ThinkingStorm Customer Support: care@thinkingstorm.com (24/7)
The Learning Centers at FCC are staffed by people who care and who want to help you succeed and thrive.
Have a question? Check out our FAQ or get in touch with the Learning Centers:
The Learning Centers Contacts
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She/Her or They/Them Director of Learning Center Services Linganore Hall (L226C)
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He/Him STEM Learning Center Coordinator Braddock Hall (B208)
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Tutoring and Writing Center Coordinator Linganore Hall (L226A) |
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