Current FCC students have two options for online tutoring:
What's the difference?
ThinkingStorm: Students connect to ThinkingStorm Online Tutoring to better understand specific course content in many subjects. Tutoring sessions are conducted over chat and are available 24/7. Sessions may be drop-in or by appointment, depending on subject.
FCC Online Academic Coaching/Tutoring: For more personalized assistance, students can choose FCC Online Academic Coaching/Tutoring and meet with friendly FCC staff who will help with course content AND share study skills advice that can lead to success. Sessions are by appointment and are conducted via Zoom.
Meet with an FCC Online Academic Coach/Tutor
Current FCC students can schedule an appointment with a friendly FCC learning assistant/tutor or academic coach for free, personalized help with their courses. Sessions are conducted by appointment, over Zoom. Our team specializes in helping first year students succeed and thrive:
Current students can schedule 1 online tutoring session per course, per calendar day. No same day appointments.
Students enrolled in introductory general education courses have first priority. Appointment availability is limited.
To make an appointment with an FCC Tutor:
OR
There you will be able to choose your subject, choose a tutor, and pick a day and time that works for you.
Check out this video to see what scheduling an appointment looks like.
Login to Blackboard
You will receive an email confirming your appointment
Login to Blackboard
Login to Blackboard
Login to Blackboard
If you have set a session with an FCC Learning Assistant and require a sign language interpreter,
email Interpreting@frederick.edu.
Sign language interpreters will not be automatically provided without a request for services.
As ThinkingStorm is a third-party service provider, FCC doesn't have access to their software or sessions. Students requiring an interpreter will need to contact ThinkingStorm (877-899-5996 or care@thinkingstorm.com) to request an interpreter or they can use the chat feature provided for these sessions.
If you have any difficulties getting into your session, please do not contact the Learning Assistant directly. For solutions to common problems, check out our Troubleshooting FAQ. You can also contact ThinkingStorm Customer Support Monday-Friday from 10 AM-6 PM EST at (877)-889-5996 or 24/7 via chat.
In this new system, it is your responsibility to provide your instructor with your email confirmations of your sessions if you need to for points or as a requirement. This will be sent to your official FCC email address.
Before your tutoring session:
During your tutoring session:
After your tutoring session:
Can’t find FCC tutoring to fit your schedule?
ThinkingStorm® Online Tutoring via Blackboard: Current students are allotted 15 total hours of tutoring per semester. This national company conducts sessions over chat on-demand 24/7, or by appointment, depending on the subject. To get connected, sign into Blackboard and click on the "Tutoring" tab at the top, right-hand side of Blackboard. You can also access ThinkingStorm through the "Online Tutoring" link in the "Tools" menu on the left-hand side of the "My Courses" page.
Appointments are not required for drop-in tutoring subjects, which are available 24 hours a day, 7 days a week.
As ThinkingStorm is a third-party service provider, FCC doesn't have access to their software or sessions. Students requiring an interpreter will need to contact ThinkingStorm (877-899-5996 or care@thinkingstorm.com) to request an interpreter or they can use the chat feature provided for these sessions.
Want to know more? Check out these short how-to videos:
ThinkingStorm Customer Support: care@thinkingstorm.com (24/7)
The Learning Centers at FCC are staffed by people who care and who want to help you succeed and thrive.
Have a question? Check out our FAQ or get in touch with the Learning Centers:
The Learning Centers Contacts
She/Her or They/Them Director of Learning Centers Services |
He/Him STEM Learning Center Coordinator |
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